We are searching for someone who is spectacular at supporting customers, admin, and the whole team.
After reading the qualifications below, if you believe that person is YOU and are wanting a place where you can put down roots and stay long-term, send us your resumé and a cover letter stating why you are the best person for this job.
Amazing customer service skills
- o Can you make the customer feel that they are all that matters in that moment, whether in person, by phone or in writing?
- o Do you exude empathy?
- o Are you a genuine people person?
Exceptional communication, listening, & comprehension skills
- o Are you comfortable with asking clarifying questions to get the info needed to complete tasks?
- o Are you good at piecing together information from several sources to get the whole picture?
- o Are you good at taking notes & then referring back to them as needed?
- o Are you adaptable, willing to learn, quick to learn, and a multi-modal learner?
Administrative & program knowledge
- o Are you familiar with professional & letter formatting?
- o Are you able to be (or get) creative with programs?
- o Are you VERY comfortable with all of Microsoft Office Suite?
- o Are you overall tech-savvy?
- o Are you good at troubleshooting tech issues?
Ability to plan & organize
- o Are you good at prioritizing & project management?
- o Can you remain calm & deal with multiple requests coming at you from all directions seemingly all at once?
- o Are you able to shift gears without losing track of what you were working on and then resume?
Other duties may include, but are not limited to the following:
- · Greeting/Reception
- · Answer multi-line phones
- · Copying and scanning
- · Filing (must be able to file alphabetically)
- · Data intake
- · Process incoming & outgoing mail
- · Monitor calendars & schedule appointments, remind when needed
- · E-mails
- · Write letters
- · Inventory office supplies & know where to find them
- · Digital file maintenance
- · Process payments
If you answered “yes” to these questions, we really want to hear from you! Please send resume to firstname.lastname@example.org